Consumer Complaint Detail

TOYOTA / 4 RUNNER / 2003

Recalls
2 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003284988 Incident Date: May, 31 2003
Consumer's City: TAMPA Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: 4 RUNNER Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Vehicle Involved in a Fire: No Persons Injured: 2
Vehicle's VIN#: JTEZU14R038 Date added to File: May, 25 2021
Date Complaint Received: Jun, 17 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 30 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: rotten egg (sulfur) smell with carbon monoxide (co) in the cabin is making passengers sick! (poisoned) i just did a little research on this problem and have learned that 60 complaints have been submitted to the nhtsa for this sulfur smell. however what everyone is focusing on is the smell of rotten egg. this is disgusting and potentially dangerous but that is it is not what will kill you. the carbon monoxide(co)is the real danger because it is without odor and deadly it is also getting into the car by the same means as the obvious egg smell. i was so concerned that i contacted a enviromental company who came for a ride along in my 2003 sr5 4runner. this ride proved to me that(co)is indeed entering the cabin and alarmed the tech who came along with a (co)tester. at one point he yelled "close the f@#%@%& rear window". i saw the readings go off the charts depending on the configuration of the windows. i did not pay for this test as they were being kind enough to just see if i had any (co)entering the cabin. this was enough for me! i have since contacted toyota customer service and i am waiting to hear from the regional rep from fl. another option for people to find out on their own is to go to the home depot and buy a (co) tester. this can be plugged into the 110 outlet in the glove box. i did and i do not drive with the rear window down at all any longer and have postponed trips of longer than 50 miles to reduce exposer to this harmful chemical. this is a serious problem that may be corrected by changing the location of the tail pipe to vent to the side of the vehicle. i hope this will get the people (nhtsa) who are supposed to be professionals that protect us "to wake up." if someone else could do a similar test in their state we could have more ammunition to fight toyota. i have found out that the epa company would do a complete test with report and all for around $340.00. i am going to see if the service rep would do this but i doubt it. *ak