Consumer Complaint Detail

KIA / SEDONA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003285010 Incident Date: Oct, 03 2003
Consumer's City: CARTHAGE Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Kia Motors America
Model Name: SEDONA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KNDUP131026 Date added to File: May, 25 2021
Date Complaint Received: Jun, 17 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 14 1999
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving on highway with heat on, the air stopped blowing into the car from the vents even though we could hear the blower motor running. this started october 4, 2003 and still has not been fixed as of june 2004.even though we have had the car in the repair shop 11 times. we have been placed in very dangerous situations because of this. during the winter, when the blower would quit, the windows would fog up or freeze up immediately. we couldn't even see to get the car off the road. there was no way to clear the windows, not to mention the discomfort of freezing to death when it was 30 degrees below zero. the entire heating system, actuators, blower motor were replaced and the blender doors were reprogrammed. we only have heat sporadically. now that summer is here, the air conditioner doesn't work,. it is in the shop now having the compressor replaced. the transmission also was replaced in oct. 2003. we feel the company has had ample time to repair the car. they even admit they can't fix it. we are seeking a replacement (comparable) vehicle or a refund so that we can get a vehicle that works. i refuse to go through another winter like that. *ak