Consumer Complaint Detail

BMW / 540I / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003285140 Incident Date: Jun, 18 2003
Consumer's City: MOUNT STERLING Consumer's State: OH
Vehicle Transmission Type: MAN Manufacturers Name: BMW of North America, LLC
Model Name: 540I Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Suspension:front:macpherson strut
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WBADE5321VB Date added to File: May, 25 2021
Date Complaint Received: Jun, 20 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 05 2002
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The front strut spring perch failed on my 1997 model bmw 540i. the perch cut into tire. his happened at low-speed, so no injuries resulted (luckily).mw na has issued a recall, but my vehicle supposedly is not covered, i think it missed by two months. my build date is 08/96. i contacted bmw na on 6/21/04 and spoke to ryan, i was told the vehicle did not qualify for the recall and that bmw na would not reimburse me for the damages. i have digital pictures of the strut that i can email. i also have the struts themselves still in my garage if someone would be interested in seeing them. john. *ak