Consumer Complaint Detail

AUDI / A6 / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003285794 Incident Date: Dec, 17 2003
Consumer's City: SACRAMENTO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: A6 Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission:control module (tcm, pcm)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WAUJT64B23N Date added to File: May, 25 2021
Date Complaint Received: Jun, 29 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 28 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Car shakes and shudders when coming to a stop. when trying to start from a stop, car hesitates before moving. can roll backwards if car is on an uphill incline. natural response is to depress gas pedal further. transmission then engages and car lurches forward. took car to dealer 3 times. first time transmission fluid topped off. second time tranmission control unit software upgraded. 3rd time we were told that the problem cannot be fixed, even with transmission replacement.*ak