Consumer Complaint Detail

MITSUBISHI / OUTLANDER / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003285826 Incident Date: Jan, 22 2003
Consumer's City: RAYVILLE Consumer's State: LA
Vehicle Transmission Type: AUTO Manufacturers Name: Mitsubishi Motors North America, Inc.
Model Name: OUTLANDER Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Suspension
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JA4LX41G53U Date added to File: May, 25 2021
Date Complaint Received: Jun, 29 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 21 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Since the purchase of our 2003 outlander, it has veered badly to the right. i notified the dealer of the problem from the date of purchase. i have had it in the dealership to correct the problem 3 times and the problem still exists. if you are traveling at a low speed it is not as obvious, but when traveling at higher speeds (60-70mph) if you do not apply pressure to the steering wheel, you will veer right and in 5 to 7 seconds be in a ditch, or if passing another vehicle, you would crash into them. i consider this a very dangerous problem, that could result in serious injury or even death. i have contacted the manufacturer several times and they have contacted the dealership. i just had the outlander in the dealership yesterday for the 3rd time, and needless to say, the problem is still unresolved. alignment has not solved the problem and i am taking it back for the 4th time and expecting the same end results.*ak