Consumer Complaint Detail
OLDSMOBILE / SILHOUETTE / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003285906 | Incident Date: Dec, 20 2003 |
| Consumer's City: NEWPORT | Consumer's State: MI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: SILHOUETTE | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:axle hubs |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1GHDV03E82D | Date added to File: May, 25 2021 |
| Date Complaint Received: Jun, 30 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 08 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Just prior to 40,000 miles, my service engine soon light came on and my abs disabled light illuminated. after i stopped the car and restarted it, the lights went away. then a few days later it happened again and i began to notice a rumbling sound coming from the front of the vehicle. the noise changed pitch depending on the speed of the car. it almost sounded like the transmission was roaring prior to changing gears, but it wasn't the transmission itself because the noise did not correlate to actual gear changes. i took the car to a chevy dealer service department and they determined that the wheel bearings (which is a whole hub assembly that includes abs and awd components) in the front drivers side needed to be replaced. a couple of weeks later, the rear passenger side wheel bearings (and the whole hub assembly)had to be replaced. as soon as i got the car back, the noise was still audible in the front and they replaced the front passenger side hub assembly. when the car reached 54,000 miles, the rumbling noise was again audible from the rear and the dealer replaced the final hub assembly in the drivers side rear. the dealer took the car for a test drive and the noise was still present and they determined they had to replace the right rear hub assembly for the 2nd time. this is 5 hub assemblies between 40,000 and 54,000 miles on the car. there is no way that anyone will convince me that this is not a manufacturing defect. this car has all wheel drive. at this point, it seems that the replacing of these hub assemblies will be an ongoing maintenance issue that could affect the wheel bearings, abs or the awd system, or all of the above. *jb |