Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003287127 Incident Date: Sep, 30 2003
Consumer's City: ENGLISHTOWN Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 1998
Vehicle Involved in a Crash: Yes Component's Description: Power train:automatic transmission:lever and linkage:floor shift
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GZ58S1WC Date added to File: May, 25 2021
Date Complaint Received: Jul, 26 2004 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Apr, 18 2001
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While the key was in the ignition and the motor running driver got out of the vehicle with a passenger still inside. vehicle started to back up, hitting a bench and a building. vehicle was repaired. the next month the consumer received a recall notice regarding the problem she experienced. consumer went to another dealership due to lack of cooperation. also, consumer contacted manufacturer, and was dissatisfied with the response she received from them. she then sought legal help in her state. *ak the consumer requested reimbursement from the manufacturer but she was denied. *nm