Consumer Complaint Detail

DODGE / CARAVAN / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003287594 Incident Date: Jul, 31 2003
Consumer's City: KEENE Consumer's State: NH
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CARAVAN Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4GP54R4TB Date added to File: May, 25 2021
Date Complaint Received: Jul, 06 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1996 dodge caravan suffers from intermittent "body control module". one of the possible symptoms of this failure is random failures of the windshield wipers. this failure is unpredictable and apparently widespread over several model years. the body control module is replaceable only at chrysler dealers who charge over $700 to replace this module. they have contracted with some national service facilities to repair the modules (including "united radio" in syracuse ny) but these service facilites are contractually prohibited from performing repairs on modules submitted by anyone except daimler-chrysler. this failure is dangerous and daimler/chrysler is using it as a cash-cow instead of repairing it at no charge.*ak