Consumer Complaint Detail

CHEVROLET / EXPRESS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003287971 Incident Date: Aug, 31 2003
Consumer's City: CHUGIAK Consumer's State: AK
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: EXPRESS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GAHG39R621 Date added to File: May, 25 2021
Date Complaint Received: Jul, 10 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 09 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Loss of braking effectiveness, on inspection discovered that oem front axle grease seals had failed. failure had contaminated both left and right inner disc brake pads and inner side of both front rotors with axle grease. reported to dealer service and asked that the failure be entered into the gm/chevy system for investigation and correction. dealer service dept. denied any other instances of this failure existed and declined to remedy seal failure or brake pad damage under warranty. front brake pads and grease seals were replaced at owner expense.*ak