Consumer Complaint Detail

FORD / EXCURSION / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003288076 Incident Date: Oct, 01 2003
Consumer's City: FRAZIER PARK Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXCURSION Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMNU41S81E Date added to File: May, 25 2021
Date Complaint Received: Jul, 11 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Oct, 21 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 10 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Ford excursion 2002, blew out spark plug through piston cap,.. after $5000.00 in fixes, i went to pick it up, and it blew up again on the way home from the dealership. i lost power on the freeway going 65 miles per hour, and almost crashed. ford was not at all helpful, and even though i am a very good customer, could care less about me, the danger of the v10 engine blow ups, or about their customers lives.... is their any way you guys could make them do the right thing ??? isn't there any law or organization that can help us ??? *la (per 10/24/2005 phone call with consumer: no crash, no injuries, no fire, no property damage other than engine damage - c. rose)