| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003288310 | Incident Date: Nov, 05 2003 |
| Consumer's City: PALM SPRINGS | Consumer's State: FL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
| Model Name: RX330 | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JTJGA31U940 | Date added to File: May, 25 2021 |
| Date Complaint Received: Jul, 13 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 05 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have owned my 2004 lexus rx330 since october. i have had the vehicle into the dealership on (4) separate occasions complaining about the problem with the transmission. upon acceleration after slowing down the vehicle and returning to the pedal to reaccelerate the transmission does not engage. the car has a "dead pedal" at times i have even pressed the accelerator to the floor with no reaction. when you let up on it and repress then it will react. also the transmission has a "lag" in shifting at low speeds. on several occasions especially when yeilding and starting to proceed, i have almost hit a vehicle from the lag time from when i actually started to accelerate and the vehicle actually beginning to move. i feel this extremely dangerous, as i have come close to hitting a vehicle on several occasions from this. i feel very unsafe in this vehicle even with the overwhelming safety features of the vehicle. i do not trust that when i engage the accelerater to get out of the way that i will actually move. the dealer told me the first time when the car went in for it's mandatory 1,000 mile checkup that the computer needs to learn the driver and this could take the first 5,000 miles. when i returned at the 5,000 mile checkup and it was still doing it. i was told they reflashed the computer to attempt to correct the problem. then after another 1,000 miles when it still did the same thing, the service manager took the car out and said he flew the memory in the computer and retaught the car to drive again and to drive it very cautiously for the next 48 hours and that would cure the problem. when it got worse and continued to still do the same thing i took it in again and was told it was my car mat interferring with the reaction of the pedal and the transmission and told to remove the car mat. at this point i don't know what to do. the car is going in again for the 5th time to be looked at??????? someone needs to seriously address this matter.*ak |
