Consumer Complaint Detail

MAZDA / MILLENIA / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003288524 Incident Date: Mar, 04 2003
Consumer's City: CONCORD Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Mazda Motor Corp.
Model Name: MILLENIA Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JM1TA2219W1 Date added to File: May, 25 2021
Date Complaint Received: Jul, 15 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 10 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have had a terrible time with my 1998 mazda millenia. we bought the car in 2001 with approx. 30,000 miles. it seemed like a great car. then one day it died as i was turning into my driveway at home. thank goodness i wasn't driving on the main road. it was diagnosed with a head gasket problem shortly at 70,000 miles. we immediately attempted to replace the gasket. my mechanic discovered, after entering the engine, that there was a crack in the block. so we replaced the engine with a used engine with 30,000 miles on it. it, too, had coolant in the oil. the third engine is also the same. i spoke with a service and parts manager, jim kelley, at century mazda in august 2003. he knew the problem right away. several mazda millenias made in that year had a "faulty waterpump". he said it wasn't recalled. he offered me a new remanufactured mazda engine with a warranty of 3 years/unlimited miles. but for $5,000+. i did not have the money at the time. i found out now, mazda only typically gives a 1 year/12 month warranty on their engines. so i am to assume that they wanted me to be quiet and get a "very good deal". my car still does not work, and has cost me thousands of dollars. if i was informed of the water pump problem, the cracked engine block never would have happened. the oil and antifreeze with breathed in probably hasn't helped us either. my husband is undergoing tests for seizures right now which began about a year and a half ago. we have both experienced severe migraines and breathing and allergy problmes that we never had two years ago. what can i do?*ak