Consumer Complaint Detail

FORD / CROWN VICTORIA / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003290251 Incident Date: Dec, 21 2003
Consumer's City: GREENWELL SPRINGS Consumer's State: LA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: CROWN VICTORIA Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FAFP74W4XX Date added to File: May, 25 2021
Date Complaint Received: Jul, 24 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 19 1999
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: (1) driving on interstate highway car engine suddenly lost power while changing lane. was almost hit from behind but luckily the other car was able to stop. (2) the engine in my car, '99 ford crown victoria, had blown a spark plug.*ak (3) repair involved changing the cylinder head in the engine or replace the whole engine that i opted to do. at first i thought this is just a single incident but i later learned that there are a lot of people who have experienced the same mainly on ford pick-up trucks but also on other vehicles with the same engine / cylinder head design. a ford dealer who did the work for replacing the engine said they have not heard about this before. i have later also learned that a lot of people experience the same with ford, i.e. they claim not knowing about the issue but they must as so many people have complained about this. in my lifetime i have always believed that car engines wear out over time. it is not a normal mode of failure that car engine blows spark plugs and causes thousands of dollars of unexpected cost to consumers like me. nearly $5000 'christmas present' was not in my plans. what does it take to get ford to stand behind their product in this case? as it might not sound a safety issue at first just think what might happen if a spark plug blows during a passing of another vehicle on a 2-lane highway when another vehicle is approaching in not so far distance? it becomes a safety issue in a hurry! about this issue can be read in the interned. jus search blown spark plug and it's all in front of you. thank you, ari rousu