Consumer Complaint Detail

HONDA / CIVIC / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003290578 Incident Date: Oct, 31 2003
Consumer's City: WHITTIER Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: CIVIC Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Suspension:front:shock absorber
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jul, 27 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a honda civic hybrid thinking i was going to get good gas milage since i drive 38 miles one way to work. when i was only getting about 35 -26 mph i contacted the dealer and was told this is a new car and the mileage will improve. so after 35000 miles and many trips to the dealer i still only get 36 mphand they can not explain why, i would like to know how they can say that this car was to get 48 mpgh. also after two months of having the car i was hearing a loud grinding sound coming from the front end and it turned out the shocks were bad, and the dealer replaced them but failed to aline my car and wore out the front tires. also i can not take this car on long trips since i can not climb long hills with out the highvoltage battery that assists the engine running out of juice and stops working and stalls. *ak