Consumer Complaint Detail

FORD / EXPEDITION / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003290950 Incident Date: Nov, 04 2003
Consumer's City: CARY Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPEDITION Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMRU15W32L Date added to File: May, 25 2021
Date Complaint Received: Aug, 01 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 28 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2002 ford expedition purchased from crossroads ford september 2001. first in for hesitation when pressing gas and idling in reverse. replace cylinder #6 and two spark plugs. second time in for same reason. replaced cylinder #6 again. third time in for same reason. replaced nothing--they said they could find nothing wrong. fourth time in same reason. kept car for nine days, dumbfounded-as they could find nothing wrong -replaced cylinder #6 and the fuel injector after speaking with ford on a conference call--- tenth day picked up car--- eleventh day car is not fixed--still has the same problem.*ak