Consumer Complaint Detail

FORD / EXCURSION / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003291239 Incident Date: Aug, 31 2003
Consumer's City: JOHNSBURG Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: EXCURSION Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jul, 18 2004 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: May, 11 2000
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle pulls left while braking, and paint is peeling in the wheel wells.*mr the problem was confirmed by the dealer's technician who made recommendations to correct the problems. due to the excessive cost the consumer decided to have the vehicle repaired at a local repair shop. the repair shop corrected the problem that the dealer recommended but that did not resolve the issue. the vehicle was returned to the dealer who explained that the repair would be costly. the consumer later received a service bulletin (03-19-10 dated september 9, 2003) which was in reference to a braking problem. the consumer does not feel comfortable driving the vehicle. *nm