Consumer Complaint Detail

DODGE / GRAND CARAVAN / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003292927 Incident Date: Dec, 15 2003
Consumer's City: ANDOVER Consumer's State: NH
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4GP44R8TB Date added to File: May, 25 2021
Date Complaint Received: Aug, 10 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jul, 02 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1996 dodge grand caravan se. transmission completely failed. third owner at 155,000 miles. happened to first owner as well. leaked transmission fluid everywhere, rear gate was covered with fluid. went through over 2 quarts of fluid a day for a 5 mile drive to work. diagnosed as a loose pin which wore a hole in the transmission case. could not have been prevented. a hole the size of a fist was blown through the top of the case when it finally failed. also, this part is in such demand due to the number of failures with this model that a rebuilt transmission was almost $2000. chrysler was contacted and refused to provide any assistance with the cost of this repair. was on the road in a snow storm when transmission failed, which could have in turn caused a serious accident while stuck in the middle of the road. *jb