Consumer Complaint Detail

MAZDA / 626 / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003294951 Incident Date: Nov, 14 2003
Consumer's City: CEDAR RAPIDS Consumer's State: IA
Vehicle Transmission Type: AUTO Manufacturers Name: Mazda Motor Corp.
Model Name: 626 Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1YVGF22C9Y5 Date added to File: May, 25 2021
Date Complaint Received: Aug, 19 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Took my 2000 mazda 626 to mike mcgrath's in cedar rapids, ia while under warranty because of problems with the transmission. was a delay in shifting and shifting hard. service drove the car and i was told there was nothing wrong with the car. problem continued and when i took the car in after it was off of warranty, was told by mcgrath's that the car needed a new transmission. mcgrath's was aware that 2000 mazda 626's had transmission problems the first time i took the car in but neglected to inform me. appears that mazda uses a ford transmission but does not install a coolant as ford does with their vehicle transmissions. although mazda covered cost of parts, i was responsible for the labor costs of $600. mcgrath's should have alerted me to the fact that there were transmission problems the first time i brought the car in and mazda should have issued a recall on this defective vehicle. i have driven mazda's for 19 years but i am finished with them. the quality now is extremely lacking. *ak