Consumer Complaint Detail

PLYMOUTH / GRAND VOYAGER / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003295039 Incident Date: Sep, 30 2003
Consumer's City: HAMPSTEAD Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND VOYAGER Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2P4GP44R9VR Date added to File: May, 25 2021
Date Complaint Received: Aug, 21 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 27 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vin #p4gp44r9vr169548 '97 plymouth grand voyager this vehicle has been to both d & e dodge in wilmington, nc and to national dodge in jacksonville, nc for repairs to the brakes, and the brakes still do not work. the brake system fluid, drums, rotars, master cylinder - everything seems to be ok, they say, when we pick it up, but, when you apply the brakes, brakes are "spongy" and sometimes there are no brakes at all. it seems pretty fair for a short period of time and then becomes increasingly worse. this has been appearing for approximately one year. please recommend someone in the chrysler organization that can fix the brakes on this vehicle. it is very dangerous, and we are tired of this problem. i am afraid my family is going to be killed and perhaps kill someone else, too. the car has an extended warranty purchased at the time the car was resold to us, which the dealerships say does not cover the brake system. however, it does cover at least some part of the brake system. the thing is, we have paid out money for its repair and have had to do without the car for days at a time and still have a braking system that is not working properly. there is something going on that is definitely a "safety-related defect" that no one can find as yet. *jb