Consumer Complaint Detail

PONTIAC / BONNEVILLE / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003295643 Incident Date: Jun, 01 2003
Consumer's City: PLATTSMOUTH Consumer's State: NE
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: BONNEVILLE Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G2HZ5416Y4 Date added to File: May, 25 2021
Date Complaint Received: Aug, 29 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Incident date is an estimate. i had a clunking sound in my steering and took it to the dealer to investigate. they told me it was a known problem and the noise was because of the collapsible steering column, the two pieces are clunking together. made that was in case of a crash. they said that they could take it apart, grease it and that it might not make any difference and that i would have to pay to have it done. i told them that because they told me it was simply the two pieces clunking together and that it would not hurt anything i did not get the lubrication. now 8-30-2004 my steering howls sometimes. i had my brother-in-law check the power steering fluid and it was low. he is a mechanic of over 25 years and states that power steering fluid does not evaporate and must be leaking and most likely indicate a greater problem. there are no visible leaks on the ground. i read the others complaints on this site and the steering seems to be a common problem. my hope in writing is that pontiac will step up and take care of the problem before someone gets injured.*ak