Consumer Complaint Detail
MITSUBISHI / GALANT / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003295779 | Incident Date: Feb, 24 2003 |
| Consumer's City: WHITEHALL | Consumer's State: PA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Mitsubishi Motors North America, Inc. |
| Model Name: GALANT | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:foundation components:disc:rotor |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 4A3AA46G22E | Date added to File: May, 25 2021 |
| Date Complaint Received: Aug, 31 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 26 2003 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Summary - vehicle steering and brakes vibrate upon braking, poor brake performance - braking distance is too long. shoddy rotor/caliper quality. dealerships and mitsubishi refuse to fix the problem. *ak the car has been returned to the dealership repeatedly (5 times) to remedy the braking problem - every few months (with less than 2500 miles since the last time the rotors were replaced). the car was taken to the west broad mitsubishi dealership in richmond, va where it was determined that the problem was being caused by warped rotors. the dealer resurfaced the rotors to fix the problem. however, the problem re-occured after 7000 miles. west broad mitsubishi then claimed that they replaced the rotors. 5000 miles later, the brakes began squeeling and the vibration started again. i took the car back in to the west broad dealership and they told me that they had to replace the rotors a second time to remedy the problem. barely 2300 miles later, the car had to be taken back to another mitsubishi dealer (stohlman) in vienna, va. the dealer told me the (new) rotors have warped and theyve had to be resurfaced. 2 weeks later (about 500 miles), the problem showed up again. at this point, i wrote a complaint letter to mitsubishi. after 4 weeks, a mitsubishi rep came to the dealership to check the problem - only to claim there was nothing worng with the car despite obvious vibration and brake squeeling. subsequently, a quick check by a third-party mechanic revealed problems with the rotors and calipers. |