Consumer Complaint Detail
MITSUBISHI / GALANT / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003297850 | Incident Date: Nov, 04 2003 |
| Consumer's City: ALBUQUERQUE | Consumer's State: NM |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Mitsubishi Motors North America, Inc. |
| Model Name: GALANT | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:foundation components:disc:rotor |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 4A3AA46G02E | Date added to File: May, 25 2021 |
| Date Complaint Received: Sep, 07 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 12 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have had repeated problems with my brakes. i purchased my 2002 galant es brand new in feb 2002 from garcia mitsubishi. i started experiencing problems with my brakes when the car had around 21000 miles. the brakes started squealing like a bus, so i took the vehicle into garcia mitsubishi in albuquerque, nm. i was told by the service manager my rotors were getting too hot which caused the brake pads to crystallize or glaze over. i was told to have the brake pads changed and the rotors turned. i had the brake pads replaced (with non-factory pads) and the rotors turned around 24,000 miles. my problem recurred, leading me to believe the problem did not lie with the pads. i took my galant back to the service department and was again told there was not a problem, my non-factory pads were the problem. i know this is not true because the problem originated with factory pads. i took my car to two mechanics who both said the rotors are no good and there is a high possibility of the caliper sticking. i did some research and found there are others who own the same model and year as my galant who are having similar problems. each time i have taken the car to the dealership i am told that there is nothing wrong with the car. this problem is definitely not wear and tear. garcia mitsubishi responded to a letter i wrote and told me that they would not honor my warranty because i did not maintain my car at the dealership (oil changes, etc...). i have replaced the rotors and brake pads numerous times. the vehicle shakes when the brake is pressed. i can also smell a strong scent of burning rubber. it has been a short 4 months and they need to be replaced again. i have called 800-mitsu2002 and they accused me of being a bad driver. i have owned 5 other vehicles in the past and never have had this problem before. i am afraid of driving the vehicle because if i ever have to brake suddenly, i will not be able to. *ak |