Consumer Complaint Detail

FIRESTONE / FIRESTONE / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003300673 Incident Date: Dec, 09 2003
Consumer's City: REDMOND Consumer's State: WA
Vehicle Transmission Type: Manufacturers Name: FIRESTONE STEEL PROD. CO.
Model Name: FIRESTONE Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires:tread/belt
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S3BC633XP9 Date added to File: May, 25 2021
Date Complaint Received: Sep, 20 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dear sir/madam: thanks for help. t is threaten to thousands subaru car drivers, like firestone tires threaten to thousands car drivers using firestone tires.*ak i have a 93 4d legacy sedan, it have a problem for 4 month, some time car uncontrollable to slowdown to 10 to 20 mph and some time engine stopped, put me in very dangerous situation: my car uncontrollable stopped when other cars drive 65+ miles on free way or 45+ mils on local road. i think this a controller design problem, it should not slow down and stop engine without warning light first and should never stop engine. i still think subaru have following obligations: 1. after so many complaints from subaru car owners about the malfunctioned controller, subaru should replace malfunctioned controller before the dangerous uncontrollable situation happen. check web: http://home.earthlink.net/~hobiegary/hesitation.htm you can see the complaints about the malfunctioned controller. 2. subaru should replace malfunctioned controller free when a customer complain the problem. now some dealers just deny the problem if they cannot duplicate the problem, but for some car the problem only happen on certain road and certain speed and difficult to duplicate. some dealer also like to charge hours to check the problem and fix the problem. 3. subaru should develop some methods and tools to check the malfunctioned controller instead of asking car owner to risk life to test drive the car. 4. subaru should educate the car owners how to handle the car when the malfunctioned controller making car uncontrollable. i hope subaru can help me: 1. free replace the malfunctioned controller and free repair my car if any damages caused by the malfunction controller. 2. or trade me another subaru car. 3. or subaru buy back my car based on residue value.. thanks zhongmin sun 18666 redmond way, rr2141 redmond, wa 98052 tel:4258369419 email: zhongminsun@msn.com