Consumer Complaint Detail

CHEVROLET / SUBURBAN / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003300681 Incident Date: Sep, 20 2003
Consumer's City: SAVAGE Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SUBURBAN Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNEK13ZX3R Date added to File: May, 25 2021
Date Complaint Received: Sep, 20 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 29 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Regular harsh engagement on my 2003 chevrolet tahoe transmission. 1) had a huge clunk when having to suddently stop on one occasion - sounded like the transmission was going to drop/bam. 2) on an unpredictable basis the transmission harshly engages when going shifting at the slower spds. 3) brought to service dealor and they acknowledge problem during a test drive "that needs to be ck'd out". they said they fixed. 4) problem was worse when car was received back (have no idea if car will ever bam/clunk/wham/drop again as i normally don't suddenly stop but whatever that was it certainly wasn't good for the transmission). i reported the frequency of the harsh engagements actually were more often and they then changed there tune citing a service bulletin saying it's normal ". 5) now 15,000 miles later of harsh engagements i'm sensing some slippage and those harsh engagements are now harsher. i'm very disappointed in the performance of my tahoe and am very concerned of the future of the transmission in that gm & belzers acknowledge the problem then said gm says not to do anything. car still runs but it very annoying when driving in the cities stop and go traffice...a clunk clunk here and a clunk clunk there here a clunk there a clunk. this is absolutely ridiculous!*ak