Consumer Complaint Detail

DODGE / DURANGO / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003303816 Incident Date: Dec, 31 2002
Consumer's City: ALEXANDER Consumer's State: AR
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:front
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4HR48N32F Date added to File: May, 25 2021
Date Complaint Received: Oct, 10 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 30 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The front end has always been loose and rattled. a part of the steering control arm has been replaced but did not resolve the sudden pulling in either direction - toward the right when changing lanes to the right or exiting the freeway, and the same thing when moving to the left, when the left front crosses the protion of the road were the lanes join. the left front rattles bad enough to feel in the steering and floor board, as well as being extreamly audible. the dealership states there is nothing wrong with the vehicle. *nm