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NHTSA Complaint Number: 003304923 | Incident Date: Oct, 24 2003 |
Consumer's City: LOS ANGELES | Consumer's State: CA |
Vehicle Transmission Type: AUTO | Manufacturers Name: Honda (American Honda Motor Co.) |
Model Name: PASSPORT | Model Year: 2000 |
Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 4S6CK58W3Y4 | Date added to File: May, 25 2021 |
Date Complaint Received: Oct, 24 2004 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Apr, 30 2000 |
Was Original Owner: No | Anti-lock Brakes: No |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: My 2000 honda passport stalled on me one thursday morning and called american honda to find out if the problem is covered by the warranty. i was instructed by american honda to have the car towed to a nearest dealership to be diagnosed for any mechanical failure and given a case# for this incident. i received a call the following day from the dealership with regards to what the problem was. they told me that it's a broken transmission seal that caused my car to stall and i was given an estimated work order of $385. i followed up with american honda and informed them of the situation down to me renting a replacement vehicle while it's being repaired. i was informed that they are going to evaluate the problem and will reimburse me for the repair if it falls within their "said" guidelines. so i went ahead and paid for the order 2 days later for $333.44 and $13.34 of which is the cost of the part and the rest is the dealership's labor cost (ridiculous) not to mention $27.72/day for my car rental for 2 days. monday came and i received a call from american honda stating that they did a follow up on the repair and they decided that the repair cost were not considered "pre-mature defect" that i do not qualify for a reimbursement from american honda.*ak |