Consumer Complaint Detail

MERCURY / MOUNTAINEER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003309272 Incident Date: Mar, 23 2003
Consumer's City: BOSQUE Consumer's State: NM
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: MOUNTAINEER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:hatchback/liftgate:lock
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4M2ZU86E72Z Date added to File: May, 25 2021
Date Complaint Received: Nov, 15 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 31 2003
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When shutting my rear hatch on my 2002 mercury mountaineer my lift cracked underneath the window. when i contacted ford they said that i would have to pay for this - i could not afford it. then my hatch was harder and harder to close. one day while trying to shut it the entire window and hatch fell on my head the latch came undone. now i hear the cylinder are a defect what about the entire hatch. this whole unit is a defect.*ak