Consumer Complaint Detail

VOLKSWAGEN / NEW BEETLE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003309673 Incident Date: Nov, 21 2003
Consumer's City: ANDERSON Consumer's State: SC
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: NEW BEETLE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Visibility:windshield wiper/washer
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWCK21Y93M Date added to File: May, 25 2021
Date Complaint Received: Nov, 21 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 17 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Windshield wiper failed to come on. on twelve different occasions, under varying but rainy weather conditions, while the vehicle was being operated by myself or my wife, the wipers failed to come on when switched on. on four of these occasions the rain began to fall quickly while the vehicle was at highway speed which caused a very dangerous situation. on all occasions, we had to pull to the side of the roadway, and only after a few minutes of repeatedly turning the wiper switch on and off and/or doing nothing but waiting, the wipers would suddenly come on by themselves. we have return the vehicle to the dealer on two occasions (the third being next week) with this complaint. the dealer replaced a relay, but this has not corrected the problem. this is a very dangerous problem as sudden rain at 70 mph leaves you completely blind. the incident date is today's date as today is the most recent occurrence. *jb