Consumer Complaint Detail
OLDSMOBILE / ALERO / 2001
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003310500 | Incident Date: May, 11 2003 |
| Consumer's City: CLAYTON | Consumer's State: DE |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: ALERO | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:power window devices and controls |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1G3NL12T61C | Date added to File: May, 25 2021 |
| Date Complaint Received: Dec, 02 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 11 2002 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: In the spring of 2003 my window, drivers side slid into the door jam. my boyfriend took the door off and we realized that the window regulator was bent and the plastic pieces that attach to the window to hold it up were broken. i called the dealership and was informed that it would cost $500.00 to fix it. $300.00 for the part and the rest in labor. i looked into getting a used part, so i began calling junk yards. a few had no regulators, however at fitzgeralds in lincoln de i was told that i was the 4 or 5th person to call in regards to a regulator for an alero. he stated that he could order the part wholesale and it would cost $120.00. i also began a search online and found a mechanic in ny that would fix my regulator or give me a repaired one for around $80.00, so i sent it to him. unfortunately, the parts that he gave with the regulator were not right and when trying to install the regulator the plastic pieces broke again. the mechanic in ny send additional pieces and we were able to get the window working properly, after using some adhesive to get the window to stay attached to the regulator. the process of trying to get the window completely fixed took months. we finally got the window working around october of 2003. now it is december 2004 and again the window is starting to slip. i believe that this is somehow a mechanical problem with the power window. could you please look into whether or not this is indeed a recall. thank you.*ak |