Consumer Complaint Detail

CHEVROLET / IMPALA / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003312068 Incident Date: Dec, 06 2003
Consumer's City: WALKERTON Consumer's State: IN
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: IMPALA Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Fuel system, other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G1WH55K4Y9 Date added to File: May, 25 2021
Date Complaint Received: Dec, 06 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 04 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On sunday morning december 7,2003 my 11 yr old and i were heading out, i started my 2000 impala ls and "boom!! the car blew,shook, and started smoking, we both jumped out. my neighbors came running to see what had happen. i called my insurance and they had a tow truck come get the car to my mechanic. turns out the fuel pressure regulator malfuntion and blew and caused the explosion. my mechanic and i both called cheverlet on this, there response was"not enough reports for a recall"but to save my reciepts and when there is i will be reimbursed.i got a report number and that was it.after almost 2 weeks i got my car back and paid over $1500.00 in repairs for the damages caused from it. i finally got a recall letter , called cheverlet and they gave me another file number to put on my claim form.i just got a call from them this past friday informing me they will only reimburse me 800 and some change. when i asked why, all mario johnson could say was thats all were willing to pay you. so i asked him if everyone whos car blew up from this is going to half to eat almost 50% of the cost from there faulty part? he refused to answer me. i belive i am entitled to my total cost of repair of the $1500 + , not the 800 and some change they are offering me for there errorand default on this car. i hope you can help me and others who are and will be in the same perdictament as myself get all of our hard earned money back. thank you. *ak