| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003312503 | Incident Date: May, 20 2003 |
| Consumer's City: SUNNYVALE | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: DODGE | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:control arm:lower arm |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1B4HS28Y0XF | Date added to File: May, 25 2021 |
| Date Complaint Received: Dec, 09 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 22 2001 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: i just find out that there a dodge recall and i think i am one of those recalls, let explain i had have a lot of problems with my 1999 dodge durango, i buoght used after a couple months i start ahving a cracking feeling on steering wheel took it to shop and they found that the front end needed to be replace (meaning right and left lower arm) they called my warranty for approval and they aproved, but then on the shop they said that those parts where on back order and i needed to wait for the parts. after a month they call me to come back and do the job, so i called for appointment they give a date i came but when i got there they said they were to busy and they could not get it done that day, they did this twice and i do not live around the corner i live like 15 miles away, so i got mad and move to a closer shop and they test drive the suv and found the same problem, and also they said that i needed to replace some bushing so they call the warranty and denied the job. approving previuosly as i mention before, but they denied because there were more things to be done. so they sent an inspector and check the suv approving only one lower arm, and the rest was under tolerance. after that i still feel that cracking feeling and when i am driving there a little play on the steering wheel, i will be god honest i am scared driving this suv and now more with this recall i have a wife and a 3 yr old and my wife is the one driving more often this car, i worry for my family's safety i try to have some body review this problem to see if i could sue or something but i could not get help please advise. i will appreciate it so much. p.s. if need more info please dont hesateit to call me 408-202-3001. *ak |
