Consumer Complaint Detail

DODGE / RAM 2500 / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003312545 Incident Date: Jun, 14 2003
Consumer's City: CONWAY Consumer's State: SC
Vehicle Transmission Type: MAN Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3D7KU28673G Date added to File: May, 25 2021
Date Complaint Received: Dec, 10 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 20 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: my 2003 dodge ram 2500 steering shakes uncontrollably when you hit a bump at highway speeds or a bridge expansion joint. directional control is difficult while this is happening. this happened while traveling at 75 mph, and sent the truck into the other lane, nearly causing an accident. could not get the shaking to stop until truck dropped to 45 mph. the dealership says that one other customer is having the same problem. they checked all the steering components and said everything was good. this is very dangerous, and should be checked out further. ball joints in these trucks:2003 ram 2500 -3500 are proven to be defective. i am a member of the turbo diesel register which is comprise of 40,000+ members and this problem is not uncommon at all. approximately 50% of all 2003 + trucks have ball joint slop in the first 10,000 miles. *jb