Consumer Complaint Detail
JEEP / GRAND CHEROKEE / 1998
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003312605 | Incident Date: May, 06 2003 |
| Consumer's City: LOS ANGELES | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CHEROKEE | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1J4GZ88Z0WC | Date added to File: May, 25 2021 |
| Date Complaint Received: Dec, 10 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 28 2002 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The problems that are being recalled on the dodge durango are the exact same problems that i experienced with my 98 jeep grand cherokee with only 55,770 miles on it. the steering was so sloppy and the vehicle leaned very hard and easily that on a turn, it felt very very dangerous. i got quotes at the dealership which were astronomical, so i decided to look elsewhere. fearing roll over dangers on this vehicle, i decided to get some front and rear addco sway bars, which at the time were the strongest sway bars. after getting the sway bars via courier, i priced around and took them to four wheel parts located at 2500 marine ave. #1, redondo beach, ca 90278. i explained the problems to them. i explained that i wanted safer shocks and i didn't want the vehicle to roll-over, so they took things apart and found that the tie rods were junk. they repaired everything and charged me $2536.44 on 05/07/03, invoice # 42-045575, and that doesn't include the price of the sway bars. after the work was done, i found that the vehicle has a lot tighter turning radius and it doesn't drift or push into the next lane in a turn any more. basically, it felt like a brand-new vehicle and i paid the bill to prove it. i have the entire work order in front of me. *jb |