Consumer Complaint Detail

FORD / CONTOUR / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003312736 Incident Date: Jul, 02 2003
Consumer's City: MILLBROOK Consumer's State: AL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: CONTOUR Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring:interior/under dash
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP66LXXK Date added to File: May, 25 2021
Date Complaint Received: Dec, 11 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 14 1999
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I recently became aware of a recall that occurred in 2001 on 1995-1999 ford contours, mercury mystiques, and cougars. the dashboard in my 1999 ford contour is tearing and a friend of mine told me there was a recall on it. so i decided to check the recall information on nhtsa's website. instead i found other disturbing information. according to a report listed, the blower switch / resistor overheats and starts or could start a fire. it also states that "failure of the blower switch causes loss of one or more blower speeds". however, i was never notified about neither recall. in july 2003, i had to have my 1999 ford contour (bought brand new) repaired because my a/c stopped working. the repairs involved the wiring in the fuse panel (repaired) and the blower / resistor was replaced. the cost: $60.00 (technician hooked car to a machine to diagnose check engine light staying on, parts & labor) and $187.40 (a/c problem, part $7.40 and labor $180.00). i was never informed by the service department (local ford dealership) that there had even been a recall. will i be reimbursed for this mishap? *jb