| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003313379 | Incident Date: Jul, 21 2003 |
| Consumer's City: EL PASO | Consumer's State: TX |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: CARAVAN | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:power assist |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1B4GP25392B | Date added to File: May, 25 2021 |
| Date Complaint Received: Dec, 07 2004 | Complaint Type: EVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 14 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Complaint received via e-mail. we had the power steering pump changed four times. on 7/22/03, we brought the van into westway dodge because it made a loud noise when turning. they conducted technical service bulletin 19-006-02 and installed a longer power steering hose. on 7/31/2003, we again brought it in to westway, because the power steering pump was making a moaning sound. they diagnosed it as low pressure output, and replaced the power steering pump. on september . 15, 2003 we brought it in for the power steering coolant line recall. after that time, the dealer advised us that it was still making noise, we experienced continued noise. at times, it was difficult to turn. november 26, 2004, we took our van to dealer for upper power steering pump recall. we brought it to mack massey dodge at 950 crockett, el paso, tx 79922 for recall repairs. they also replaced the pump and test drove the vehicle. also, found the power steering pump was leaking, and it needed to be replaced.*ak.....power steering pump wa schanged four times, three of thos etimes was during recalls. despite the repairs the power steering pump continued to be noisy, and steering wheel, at times, is difficult to turn. *ak |
