Consumer Complaint Detail

VOLKSWAGEN / BEETLE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003314368 Incident Date: Dec, 07 2003
Consumer's City: SAUGUS Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: BEETLE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:accelerator pedal
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWCK21Y53M Date added to File: May, 25 2021
Date Complaint Received: Dec, 21 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Car intermittently fails to respond to the accelerator pedal - acceleration is delayed for several seconds - possibly by computer. i have had many close calls when pulling into traffic- car accelerates only when it is ready. i have requested repair every time the car is in for service. they say that they reset something and problem temporarily goes away. vw doesn't seem acknowledge this as a safety issue/concern. they didn't put the request in my last maintenance/computer write-up. i also head another customer, while at the dealer, ask about the same problem. vw should address this problem. *jb