Consumer Complaint Detail

SUBARU / WRX / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003314868 Incident Date: Nov, 10 2003
Consumer's City: MACEDONIA Consumer's State: OH
Vehicle Transmission Type: MAN Manufacturers Name: Subaru of America, Inc.
Model Name: WRX Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:hoses, lines/piping, and fittings
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JF1GD29622G Date added to File: May, 25 2021
Date Complaint Received: Dec, 28 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Mar, 14 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: There is a known internal tsb being circulated by subaru of america about this very problem. pricing has ranged from $650.00 and up. this is a hazard and a severe safety issue. i should not be made to pay for a problem that is recurring amongst hundreds of wrx owners. fuel leaks from a line onto the engine. two dangers exist, 1)possible ignition of the raw gasoline due to proximity to electrical components in the engine compartment. 2)possible explosion in vehicle cabin due to accumulation of dense gasoline vapors. in any case it would be impossible for a smoker to sustain their habit whilst inside this vehicle. the concentrations of vapor are 10x that of a gas station. clearly this should at the very least entitle the 10-15% of 2002-03 wrx owners to a free repair. (or even parts without labor) please advise as to how we can address this very serious problem before we end up addressing it because of numerous casualties. if a vehicle combusts because of this problem, it will not only kill the driver but the 8 people surrounding the exploded vehicle who were riding alongside it on the highway. problem started at 21k mi and has continued. sever cold (below 14 degrees) is typically required to produce the problem with 100% consistency. tsb data: tsb#09-36-03, date of inception:04-01-2003, parts required:17544aa134, 807707140. *nm