Consumer Complaint Detail

CHRYSLER / CONCORDE / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003316095 Incident Date: Nov, 30 2003
Consumer's City: Consumer's State: DC
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CONCORDE Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Steering:linkages:tie rod assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Feb, 10 2004 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Consumer 1997 concorde driver side tire turned right while driving down a hill and stopped. *ts after having the vehicle towed, the consumer was informed the inner tie rod had failed and the outer tie rod was about to fail. the dealer stated it looked as if the vehicle had been work on previously, and whom ever did the work did not place the tabs back in place and because of that the tie rods eventually stripped and fell out of place. the consumer stated the rack and pinion was replaced and the previous dealer did stated they did have to remove the tie rods in order to replace the rack and pinion, however they refused to reimburse the consumer because it had been over 5 years since the repair. *jb