Consumer Complaint Detail

NISSAN / XTERRA / 2003

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004000059 Incident Date: Jan, 28 2004
Consumer's City: SMITHVILLE Consumer's State: OK
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: XTERRA Model Year: 2003
Vehicle Involved in a Crash: Yes Component's Description: Suspension:front:control arm:upper ball joint
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 5N1ED28Y73C Date added to File: May, 23 2021
Date Complaint Received: Jan, 11 2005 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Jul, 28 2003
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Product defect. no summary listed (nissan). *ak *sc *jb while the consumer was driving down a smoothly paved road she suddenly lost control of the vehicle. the vehicle veered sharply across the yellow lines and flipped end over end at least twice. the vehicle landed upside down on the opposite side of the road facing in the opposite direction. the air bags did not deploy. the manufacturer's sent an employee of an engineering firm as an unbiased third party. the engineer determined that there was no impact to the ball joint to cause a failure. the manufacturer ignored his findings and denied the consumer's claim. the vehicle was totaled. *nm *tc