Consumer Complaint Detail

CADILLAC / DEVILLE / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004000445 Incident Date: Oct, 24 2004
Consumer's City: NAPA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: DEVILLE Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G6KD54Y4XU Date added to File: May, 23 2021
Date Complaint Received: Apr, 27 2005 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: Nov, 20 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle overheated due to exhaust fumes getting into the cooling system. this caused the head gasket to fail. this incident happened three times. took vehicle to a mechanic, who changed out the water pump thinking it was the problem at that time. consumer contacted the dealer, and they were aware of the problem. also, contacted the manufacturer. however, problem recurred. *ak head gasket failure, vehicle became a hazard during the first incident due to the fact car was traveling on a 2 lane highway through mountain terrain. the engine was the victim of a botched head repair. several of the head bolt holes have had custom helicoils installed by local cadillac dealership. their mechanic botched the repair and they did not hold. as a result this engine has a coolant leakage problem. *bf