Consumer Complaint Detail

DODGE / GRAND CARAVAN / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004000668 Incident Date: Nov, 29 2004
Consumer's City: CHANTILLY Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2D4GP44L64R Date added to File: May, 23 2021
Date Complaint Received: Dec, 31 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 29 2004
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The headlight switch and mirror adjustment switch on our 2004 dodge grand caravan has provisions for lighting - but they do not light up when you switch on the lights. in my opinion this is a safety issue - if you need to adjust the mirrors at night you have to fumble for the switch. same issue with the lighting switch. earlier models had lighting available for these two switches. i think dodge (daimler-chrysler) has a safety issue here. when i e-mailed the dodge customer service i was told there are proprietary reasons for the lack of lighting. i think this is a safety issue - anything you can do? *jb