Consumer Complaint Detail

CHEVROLET / SUBURBAN / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004000691 Incident Date: Dec, 27 2004
Consumer's City: ANAHEIM Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SUBURBAN Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Steering:column
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNEC16T91J Date added to File: May, 23 2021
Date Complaint Received: Dec, 31 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 07 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2001 chevy suburban made a clunking noise in the steering column. i took it to the dealer and they lubed the steering column intermediate shaft for $110.00. when i got home i looked this problem up on the internet and found lots of complaints and there is a service bulletin about this problem and a replacement shaft to correct what appears to be a factory defect. i can not find the service bulletin and would appreciate some help on finding it. i feel that i should be reimbursed for the work done and want my vehicle to get the replacement shaft. *jb