Consumer Complaint Detail

DODGE / DURANGO / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004000818 Incident Date: Dec, 07 2004
Consumer's City: TUCKER Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system:alternator/generator/regulator
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D4HR38NX3F Date added to File: May, 23 2021
Date Complaint Received: Mar, 01 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jan, 14 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving approximately 20 mph consumer heard a clicking noise coming from the front. suddenly smoke started to appear while waiting at stop light. consumer pulled vehicle to side of road, and heard a metallic noise hit the ground. had vehicle towed to dealer, and mechanic determined that a bolt separated from the alternator and fell out. *ak dealership found a large bolt that came loose which may have allowed water to enter the upper ball jints causing corrsion. the bolt also caused the water pump, gasket, serpentine belt to crack and the thermostat had to be replaced. consumer received a letter from manufacturer regarding an extended warranty for the upper ball joints a month after repairs were performed. consumer is requesting reimbursement. *tt