Consumer Complaint Detail

SUBARU / OUTBACK / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004000973 Incident Date: Dec, 13 2004
Consumer's City: EAST ARLINGTON Consumer's State: VT
Vehicle Transmission Type: MAN Manufacturers Name: Subaru of America, Inc.
Model Name: OUTBACK Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S3BG6853W6 Date added to File: May, 23 2021
Date Complaint Received: Jan, 02 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 20 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Legacy outback with 2.5 l engine began to overheat with coolant boiling over into resevoir. the car was taken to repair shop. they replaced thermostat, tested for hydrocarbons in system, pressured tested cap and system and flushed radiator. car still overheated and was returned to repair shop and tested for hydrocarbons in the antifreeze with negative results. no problem was identified. engine continued to overheat and was taken into repair shop while the pointer was off the top of the temperature gauge. this time hydrocarbons were identified in the coolant and problem was identified as a blown gasket. manager reported that the week before another subaru owner had the same problem with same difficulty in identifying the cause. repairs cost $1,400. had a similiar report for another subaru owner but work was done with pressure on dealer after initial refusal.*ak