| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004000994 | Incident Date: Dec, 27 2004 |
| Consumer's City: MEDINA | Consumer's State: OH |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: TAURUS | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:springs:coil springs |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FAFP53U3XA | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 02 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 19 1999 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I was notified by mail by ford motor company in august of 2004 of a recall of my 1999 taurus regarding the coil springs. the recall # is 04s17/04m04. the notice stated that in certain high corrosion areas the front springs could fracture and rupture the tire. it was anticipated that in december 2004, kits would be available to the ford dealers to install over the springs to prevent tire rupture. on tuesday dec. 21, 2004, i brought in the car to the dealer for routine service (90,000 miles). i asked about the kit and was told that none were available at this time. the service advisor stated that i would be notified when they are in, but i should be ok. after the car was serviced, i brought the car home on wednesday, dec. 22, 2004. it then stayed in the garage at home until tuesday morning dec. 28,2004. at that time, i started the car to go to work. when i put the car in reverse, there was a loud bang, and the car tilted to the driver's side. i got out and found that the tire had "popped". i had aaa come to fix the tire. they found that the spring had fractured and punctured the tire. ford took care of everything that was damanged (replaced both front end parts and the tire) promptly. my concern with the recall is that others may not not be as fortunate as i to have the spring break and the tire ruputure in the garage. had this happened at freeway speeds, the outcome may have been tragic. i believe ford needs fix these vehicles asap in order to prevent what could be tragic situations.*ak |
