Consumer Complaint Detail

LAND ROVER / FREELANDER / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004001009 Incident Date: Dec, 15 2004
Consumer's City: WOODLAND PARK Consumer's State: CO
Vehicle Transmission Type: AUTO Manufacturers Name: Land Rover
Model Name: FREELANDER Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: SALNY222X3A Date added to File: May, 23 2021
Date Complaint Received: Jan, 02 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My wife took her free lander into the landrover dealer for normal maintenance and oil change, and was told at the time that her brakes had to be replaced, including the rotors, pads, etc. the service manager at the dealership also advised her that this would happen every 24,000 miles and that's the way the freelanders are. so basically, we are expected to spend over $400.00 every year for a repair that shouldn't be necessary.*ak she was also told at the time that the rotors were so thin that they were incapable of being resurfaced. resurfacing is normal for almost all cars. needless to say, this was not disclosed to us at the time of purchase, as we would have bought a more reliable vehicle had we known. if we had gone on past experiance, we would have not worried about the brakes until later down the road, as with most vehicles. this could have been disasterous. we found ourselves wondering what good "optimal performance on ice and snow" does when the substandard brakes don't last as long as on a nissan or other similarly weighted vehicle. we wrote the manufacturer, but received no response. we were hoping another agency could at least warn possible future buyers.