Consumer Complaint Detail

CHEVROLET / AVALANCHE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004001156 Incident Date: Sep, 08 2004
Consumer's City: SAUKVILLE Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: AVALANCHE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3GNEK13T93G Date added to File: May, 23 2021
Date Complaint Received: Jan, 03 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 22 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2003 chevrolet avalanche with harsh and suden unexpected down shifts. dealer has attemped repair several times without repairing the problem. when slowing in traffic or for a turn the transmission will downshift hard and clunk and bang as if something is going to break. this in my opinion is a safety hazard on slippery roads while making a turn as it could cause a spinout. last call from dealer the service manager read to me a tsb from chevrolet saying this was a normal condition and not to attempt a repair. not acceptable. i have been an auto tech for 38 years. i feel the transmission is shifting into 1st gear instead of 2nd when speed drops just below 20mph. this just may be a shift program problem, but what damage is being done to transmission over long term? *ak