Consumer Complaint Detail

VOLVO / S40 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004001186 Incident Date: Jul, 17 2004
Consumer's City: LAWRENCE Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: S40 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jan, 04 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was slowing down on the interstate for my exit and my steering wheel starting shaking severely to the point that i was barely able to contain it this was when i decided to take my s40 to the dealership. i had noticed some shaking previously but wasn't sure what the problem was and since my car had just been serviced i figured anything serious would have been identified. when i took my car in i was told that i needed new rotors and pads. my mileage seemed rather low for my rotors to be shot so i asked why this might have happened as i work from home. i was told it was probably due to lack of driving. the dealership covered the rotors under my warrenty but charged me for the brake pads which made no sense as i would not have needed new pads if it hadn't been for the rotors being shot.*ak