Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 1999

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004001285 Incident Date: Sep, 04 2004
Consumer's City: EDMONDS Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:seat heater/cooler
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jan, 05 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 11 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 1999 chrysler town and country van. it has all the options and i puchased this vehicle brand new. i have taken excellent care of it. the problem is that the drivers seat, leather with heat, is overheating in one area. it gets so hot that it burns the back of my leg. if i leave the heat on for more than 1 minute, i can smell burning leather. i know that if i left it on, it would probably catch fire. i can see a small spot on the seat where the leather has actually burned. unfortunately, i cannot use this feature anymore. it is too dangerous. i am courious as to other incedents of this same thing hppening. *ak