Consumer Complaint Detail

SAFARI COACH / CHEETAH / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004001305 Incident Date: Nov, 30 2004
Consumer's City: SILVER CITY Consumer's State: NM
Vehicle Transmission Type: AUTO Manufacturers Name: MONACO COACH CORPORATION
Model Name: CHEETAH Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Suspension:front
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5B4MP67G443 Date added to File: May, 23 2021
Date Complaint Received: Jan, 05 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 25 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This complaint is in regard to a safari trek 31 motorhome manufactured by monaco coach corp vin # [xxx]. the coach is on a workhorse 22 chassis manufactured by workhorse custom chassis llc. the problem is the steering and suspension provide unsafe handling. the coach "rabbit hunts", bounds, sways, and rocks from side to side to the point where it is nearly uncontrollable. to date i have added a true center steering control system made by blue ox. this helped the steering problem, but did not correct it or the other unsafe handling characteristics. the dealer who sold us the unit indicated that workhorse had a "fix" that involved replacing the shock absorbers with heavy duty shock absorbers and adding a anti-sway bar. these i was informed must be paid for by the owner. workhorse and safari did not agree to fix this known handling safety problem even though they are aware of it and know the "fix". *ak updated 07/24/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)